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1.248.850.7690
Monday - Friday, 9am - 5pm (Eastern)
Request a Call
Request to Have Someone at Diagnostic Innovations Call You Back to Discuss Your Product Questions or Needs:
Want more information?
You can submit a product info request form where we can help you analyze the best system to fit your needs.
Support Home
Case Management
| Open a Case. If you can't find your answer or need personal assistance, simply open a case. Response time depends on your support level. |
Email Support Inquiry. You can email us to open a new case. Please include your full name and a complete discription of your issue. Make sure that you include your phone number or an email. |
| Knowledge Base - Access our online knowledge database where you can find answers to questions you may have (Coming Soon). |
Ideas - Share your ideas, suggest new things, comment on ideas that have been posted (coming soon) |
Interactive Support
| Chat with a Support Representative. Chat with a Diagnostic Innovations Representative to get answers to your support related questions. |
Remote Support. Do you need a quick solution to a technical problem? With our live remote-assistance a member of our support team can view your desktop and help to get you on your way to a solution. |
| Servicebay dna - Online Community that empowers vehicle technicians and assist them in coming together to solve common vehicle related issues. Coming Soon. |
Information on Online Support - Information on how the online support works. |
Contact Support
| You can reach our support staff from Monday through Friday from 9AM to 5PM Eastern Standard Time at 248-850-7690 select option 2. |
Complete our Call Request Form to have a representative at Diagnostic Innovations call you back to dicuss your product questions or needs. |
