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FOR IMMEDIATE RELEASE:
Contact:
Lenita Tillis
Diagnostic Innovations LLC
Phone: (248) 200-0400
Fax: 248-281-0873
lenitatillis@diagnosticinnovations.com
http://www.diagnosticinnovations.com

NEW COMPUTER BASED TOOL FROM DIAGNOSTIC INNOVATIONS LLC ASSISTS FLEETS IN DIAGNOSING VEHICLE PROBLEMS


Digital Diagnostic Assistant TM combines different OEM software into one integrated system.


Southfield, MI (March 26, 2002) - Today's commercial vehicle systems are growing both in complexity and in electronic content. With this increase in complexity and the new sophistication in electronic vehicle content there is a significant need for tools that aid technicians in the service of these vehicles. Diagnostic Innovations LLC works with customers and original equipment manufacturers (OEMs) to tailor the Digital Diagnostic Assistant ™ (DDA) to meet the specific diagnostic needs of individual customers.


The DDA integrates diagnostic software from OEM's into one easy to use tool. Diagnostic Innovations LLC validates the system and removes possible software conflicts between the various programs. The number of cables and interface boxes needed for the DDA are minimized giving the technician an easy to use ready to go out of the box tool. "Our Digital Diagnostic Assistant can be customized to include various OEM diagnostic software for engines, transmissions, braking and refrigeration systems. Utilizing open architecture, the system is PC based and easily updateable. The graphical user interface enhances the tools ability to guide the technician through diagnostic procedures, enabling the technician to get to the root of the problem quicker." says Drew Gibson, manager of the commercial business team.


Diagnostic Innovations LLC has partnered with Panasonic to utilize the power, strength and portability of it's "Ruggedized" Toughbook line of products with the DDA. "The Panasonic Toughbook is a perfect tool for the rough environments often encountered at service bay locations. The Toughbook is designed to withstand the harshest conditions. You don't realize the importance of having a dependable tool until it's not working and you are not able to get your vehicles back on the road. The Panasonic Toughbook is the right tool to help you avoid those costly situations." says Gibson


The DDA has the following features and benefits:
" "Ready to go" out of the box
" Easy to use graphical user interface (common screen that launches OE software)
" Bundle software in one complete package
" Minimal hardware interface boxes
" Ability to receive and incorporate updates into the existing system
" Diagnostics and fault code analysis identical to the OEM dealer network
" Improved warranty recovery, service throughput and vehicle up-time
" Expandable system for future applications
" 3 year limited warranty parts and labor
" Hot links to troubleshooting procedures
" Customized Solutions
" Touchscreen
" Moisture & dust resistant design
" Portable
" Alloy case & carry handle

Diagnostic Innovations LLC also offers packages that include training, technical support and next day shipment of replacement units."The DDA provides the technicians with an out of the box solution that will show increased time savings, warranty recovery and service throughput that will result in a positive return on investment (ROI). There are significant advantages of our computer based solution over the previously used handheld devices, which include identical fault codes as the OEM's, a significantly larger screen, diagnostic trees, database for tracking service help and online service manuals" says Gibson.

Diagnostic Innovations LLC, specializes in providing special electronic software diagnostic solutions to the OEM and aftermarket, light and heavy duty, agricultural, fleet, construction and government vehicle markets, offering special electronic and software diagnostic tools. Solutions include technical training and support. The Internet address for Diagnostic Innovations LLC home page is www.diagnosticinnovations.com

3/26/02

 

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