NEW INTERACTIVE WEB FORUM FROM DIAGNOSTIC INNOVATIONS LLC ALLOWS TECHNICIANS TO COLLABERATE WHEN SOLVING DIFFICULT DIAGNOSTIC ISSUES


FOR IMMEDIATE RELEASE:
Contact: Lenita Tillis
Company: Diagnostic Innovations LLC
Phone: (248) 850-7690
Fax: 248-281-0873
Email: lenitatillis@diagnosticinnovations.com
Website: http://www.diagnosticinnovations.com


NEW INTERACTIVE WEB FORUM FROM DIAGNOSTIC INNOVATIONS LLC ALLOWS TECHNICIANS TO COLLABERATE WHEN SOLVING DIFFICULT DIAGNOSTIC ISSUES.

Southfield, MI (January 10, 2003) - DIAGNOSTIC INNOVATIONS LLC recently developed a new forum, TECHNICIAN DNA, that provides on-line resources for today's vehicle technician. The interactive forum offers an easy way for users to gain experience and information on various vehicle maintenance topics from a large knowledge base of experts. The service is free of charge to all who have access to the internet.

Diagnostic Innovations LLC and several of its customers realized the need for such a forum while discussing new product ideas. "Our customers indicated the desire to have a tool that would allow technicians to interact and share experiences amongst one another. Such a resource will allow their technicians to share solutions to difficult problems, discuss the performance of maintenance products, and evaluate or recommend available training classes. This tool can significantly improve productivity and reduce waste." says Art McGuire, senior account manager.

Diagnostic Innovations LLC is keenly aware of the challenge of utilizing a real life and comprehensive resource to help provide information that is crucial for the modern vehicle technician. After seeing the need, Diagnostic Innovations LLC decided to absorb the cost of helping its customers and the vehicle technician community. As a result, it developed a forum which offers a user-friendly experience for the purpose of information sharing.

Through this forum technicians can develop skills and knowledge that they need even if they lack experience and training. The goals of the website are to learn, share, and participate in discussions about this industry by merely registering and logging on. The quest for information is met by going on the website www.techniciandna.com and posting a question while waiting for an email notification of a reply. The user can also search for earlier answered questions by doing a simple key word search to determine if the question has been previously answered. It is the best way to gain information when technicians have exhausted the usual references and still don't have a solution to a diagnostic dilemma. The forum is a way to meet and talk to other technicians with similar issues.

Keys to a successful forum include participation by its users, ease of use and pertinent content. The TECHNICIAN DNA website was developed with these keys in mind. New topic categories will be added based upon feedback from members. Features of the website include: the ability of members to directly communicate with one another, Email notification of responses to postings, Keyword search, and the ability to hide email addresses.

Diagnostic Innovations LLC is a Michigan based company that specializes in providing special electronic software and diagnostic solutions to help increase the productivity of vehicle technicians. Diagnostic Innovations LLC products are developed for the original equipment manufacturer as well as aftermarket, light and heavy duty, agricultural, fleet, construction and government vehicle markets. For more information about the company visit: http://www.diagnosticinnovations.com.


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TechDNA Website
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